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Eton Court Accommodation
Selfcatering-Newquay.co.uk
 

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Eton Court Apartments & Alandale House
Rental Conditions

The conditions as below apply to all rentals of Eton Court Accommodations made through Holidays in Newquay (incorporating Diamond Holiday Rentals) or any third party booking agents.

The Contract
1a. The contact entered into is between the (establishment) (the proprietor) and the person completing the rental form (the hirer).
1b. The contract is not effective until the required payment has been received and a confirmation email has been sent by the Eton Court to the hirer and the rental will cease when the rental monies has run out.

Bookings
2a. Bookings cannot be accepted by persons under the age of 18years, parties where the majority of the members are under 18years (except families and supervised groups) and single sex groups must telephone before booking.
2b. The number of person occupying a property must not excess the maximum stated in the current property description or the number confirmed on your confirmation email from Eton Court.
2c. The person making the booking will be responsible for all persons staying and should ensure that they are all aware of the rental conditions.
2d. The owner (employee) reserve the right to decline any rental or refuse to hand over a key to any person who has not complied with the rental conditions.
2e. Only those names supplied are permitted within the properties / grounds.
2f. All bookings are non transferable.

We recommend that personal holiday insurance is taken out to cover any cancellations.

Reservations
3a. To secure a reservation we require a deposit of 25% of the total cost of the holiday or if the started date is less than 35days before arrival the total cost is due in full.
3b. The hirer agrees to pay the balance by the due date stated on the confirmation email which is 35days before arrival.
3c. If the balance is not received within the time specified the owner reserves the rights to cancel the booking and retain the deposit.
3d. All deposits are non refundable and non transferable.  The deposit will be returned if the rental can not be accepted for any reason.
3e. A returnable bond is required with all bookings. The bond is against excess cleaning, non payment of any extra charges, any damage to / of the properties or grounds.  And against the breaking of any of our rental conditions stated within the rental conditions listed.
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Cancellations
4a. Once a booking is confirmed the hirer is responsible for the total cost of the holiday.
4b. In the event of a cancellation by the hirer, the owner (employee) will endeavour to re-let the property and if successful may refund paid less the 25% deposit which is non refundable.
4c. If the hirer cancels after the balance due date, but they have not paid the outstanding balance they will still be liable for the outstanding balance unless the property can be re-let.
4d. All cancellations must be confirmed to the owner (employees) via email or post.

Booking Alterations
5a. Any changes in the holidays dates will be subjected to the agreement of the owner (employee).
5b. Any request by the hirer for transfer of the booking to another property / person will be treated as a cancellation of the original booking.
5c. If for reasons beyond the control, the owner has to cancel or alter arrangements made for the hirer they will make every effort to offer an alternative property if one if available.

Damage, Loss and Nuisance
6a.The hirer agrees:
Not to cause nuisance or annoyance to occupants of nearby properties.
To allow reasonable access to the property by the owner (employee) if it is deemed necessary, any time day or night.
To pay for any damage or loss however caused, excluding reasonable wear.  And any excess usages of utilities, and other charges if deemed necessary.
Not to bring illegal substance in to the accommodation or grounds and to not smoke within the accommodations.
Not to entertain anyone that is not named.
The hirer / party leader is reasonable for leaving the accommodation in good order and clean condition; otherwise a cleaning charge will be levied.

6b. If in the opinion of the owner (employee) any person is not suitable to continue their occupation of the property because of unreasonable behaviour, damage or nuisance to other parties and employee's, the contract may be discharged and the owner (employee) may repossess the property immediately. 
Please note that if only one member of the party break the conditions members of the party will be asked to leave.
If you have more than one accommodation booked than all accommodations will be asked to leave.
The hirer will remain liable for the whole cost of hire and no refund shall be due.
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Occupancy
7a. The accommodations are available after 4pm on your arrival day. Departure is by 09.30am. Late departure charges apply.
7b. Any extra person/s entertained in the accommodation over the amount of person/s named are charged at the starting rate of 20.00 per  person per visit / night.
Having extra bodies may result on your holiday be terminated early with no refund.
7c. Heating is supplied in winter months or if deemed necessary earlier.
7d. Electric, general usage is included .
7e. One parking spare per property booked with in Eton Court Car park by parking permit only.

Pets
8a. Pets are not permitted at any time within the grounds or accommodations of Eton Court.

Out of Hours Call outs
9a. Any non emergency call out will be liable to a call out charge starting from 25.00

Description
10a. Whilst the owner (employee) makes every effort to ensure that the accuracy of property descriptions, descriptions are inevitably subjective and are for guidance only.  If there are any points of particular importance please contact the owner (employee) to clarify information.
10b. Whilst the owner (employee) has taken all responsible steps to ensure that the information contained in its brochures, tariffs, leaflets. Website and advertisement are accurate the owner (employee) reserve the right to alter, substitute or withdraw any service, facilities or amenity.

Liability
11a. The owner (employee) cannot accept responsibility for any material loss, personal injury, damage, additional expense or inconvenience directly or indirectly caused by or arising out of the property and its, plumbing, gas, electrical or otherwise, exceptional weather or other matters over which we have no control.
11b. No responsibility is accepted for loss or damage of property vehicles or vehicle contents belonging to hirer or any member of the party during their occupancy.
11c No child is to be left in any accommodation own their own at any time.
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Complaints
If in the opinion of the hirer there are grounds for complaint, it is the duty of the hirer to take it up with the owner or employee immediately and in any event before departure to allow remedial action to be taken.
It is specifically agreed that failure by the hirer to notify the owner (employee) of any compliant in accordance with the timescale set out above will entitle the owner (employee) to refuse to entertain the complaint, irrespective of its merits.

24 hour CCTV in operation

Breaking any of the rental conditions above will result in you loosing your security bond and any further charges billed to you.

We reserve the right to make changes to our terms, tariff and facilities set out at any time without any notice being given

 



 

 

 

 

 

 

 

 

 

 

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